Industry’s first MDS auditing service verifies operators with proven track record of providing honest, high-quality data that meets MDS standards


Portland, OR - June 20, 2019 -- Ride Report, the market-leading solution helping cities integrate new forms of micromobility, like bikes, scooters, and small electric vehicles, today announced the industry’s first MDS auditing service. By scoring operators based on their performance against rigorous data benchmarks, this new service will help cities with the difficult and error-prone process of knowing which operators are meeting their compliance requirements.

High-scoring operators can earn the Ride Report Certified designation which represents a gold standard of consistently meeting cities’ data needs. Ride Report has initially certified Bird and Lime after performing audits on behalf of partner cities around the world. To earn the Ride Report Certified credential, selected operators must also commit to providing cities with ongoing access to high-quality data and metrics.

“Micromobility has amazing potential to make cities more sustainable and equitable, but to successfully grow these options, cities need collaborative relationships with operators based on trust,” said William Henderson, CEO and Co-Founder of Ride Report. “For our city partners, trust starts with access to high-quality data that keeps them in control of their streets. Our auditing system and the Ride Report Certified distinction shows cities exactly which operators will meet their data needs, creating the trust and shared understanding that helps both parties work together to gracefully scale micromobility.”

Ride Report’s new offering can be used even before cities launch a micromobility program. In this stage, it’s often difficult to predict which operators will best serve their community by honoring data sharing agreements. Ride Report’s audits score each operator’s data feed to ensure it provides complete data that meets MDS requirements, protects user privacy, and accurately matches what is happening on the ground. These audits takes the guesswork out of choosing a reliable data provider.

“With multiple bike and e-scooter operators to manage, the success of our program is only as good as the data we’re given,” said Shannon Brown, Shared Mobility Project Coordinator at City of Austin. “It’s often hard to trust the data from different sources, but knowing Lime and Bird have been verified by Ride Report means we can be confident they’re providing quality, accurate data that supports our ambitious plans to transform how people get around Austin.”

Once a micromobility program starts, agency staff need to know they will have continuous access to accurate, up-to-date data. The Ride Report Certified program provides cities this confidence by selecting operators who have honored their agreement to meet cities’ data needs. In particular, Ride Report Certified operators commit to:

  • maintain high-quality, open access to the data cities require;
  • collaborate to improve open standards for evaluating vehicle caps, equity requirements, and other key performance metrics; and
  • use these same performance metrics for their city operations.

Additional operators that agree to these commitments and achieve high performance on Ride Report’s regular audits are also eligible to become Ride Report Certified operators.


“We strive to be an excellent partner to the city agencies we serve, which starts by sharing the data they need to create and manage quality micromobility options for their communities,” said Gabriel Scheer, Senior Director of Strategic Partnerships and Head of Data Policy at Lime. “Ride Report has made it easy and seamless to make sure we’re giving our city partners, like Austin, the data they require. As a result, our relationship has become more transparent and collaborative, giving micromobility the opportunity to flourish.”


About Ride Report

Ride Report translates between city staff and mobility operators to help people move around cities sustainably, efficiently, and equitably. Uniquely positioned where city agencies and operators share information, Ride Report helps cities overcome the different values, processes, and language barriers to a collaborative relationship based on shared facts. Founded in 2015 to help cities proactively manage micromobility infrastructure, Ride Report has become a must-have service to quickly scale new forms of micromobility, while giving them insights to create and enforce regulations as the landscape evolves. Ride Report is used by more than 30 cities across 5 countries.


By giving city agencies and staff the tools they need to manage these new forms of transportation, cities can integrate new mobility options that serve their communities while moving as quickly as technology companies. In addition to Ride Report’s partnerships work with mobility operators, the company also works closely with standards and governing organizations including the North American Bikeshare Association, SharedStreets, and


Ride Report provides a talented and experienced technology team that acts as an advocate and ally to cities for operator success. A mix of technology and government veterans, the team comes from Apple, moovel, Square, the Chicago Transit Authority, and the San Francisco County Transportation Authority, and brings deep experience in micromobility, infrastructure development, transit policy, and data and privacy standards. To find out more, please visit