Ride Report’s software platform is used in over 80 cities worldwide, and each public agency seems to have their own unique way of using the tools. In an effort to help customers get the maximum value out of Ride Report’s toolset, we are writing a blog series on use cases that we have seen positively impact shared mobility programs.

This month, our updates include two functionality improvements to the Analyze tab: the addition of trip ends and a new interface for picking dates. Read on to learn more about why these matter.

Photo by Christina Spinnen on Unsplash

Since the first Bird e-scooters hit the streets in Santa Monica in the fall of 2017, e-scooters and other forms of micromobility have thrived and cities have encountered lots of attention, both positive and negative, that comes with them. Ranging from complaints about sidewalk clutter to anecdotes about injuries for both scooter riders and other sidewalk users, there are plenty of points of contention for the media and individual residents to focus on. At Ride Report, we know that this type of attention is not welcome and oftentimes not representative of the larger program, so we recommend several strategies to manage and address negative public perception.

Photo by Okai Vehicles on Unsplash

Cities around the world are embracing micromobility as a sustainable and fun form of transportation. As e-scooter and bike-share programs emerge, many cities turn to official procurements to ensure they are able to work with the operators and third party providers that fit their unique needs. Writing a formal RFP can be time consuming, but a well-planned RFP will save you time and energy in the long run.

At Ride Report, we’ve helped many cities get their micromobility programs up and running successfully. Whether you’re new to micromobility or are looking for third party services to enhance your already existing program, here are some considerations when working on your next RFP.